Our booking conditions

Your holiday at the Grosslehen

Hotel Rooms

Child reductions when sharing a room with 2 full paying adults
0 - 2 years: free of charge
3 - 5 years: 70 %  reduction
6 - 12 years: 50 %  reduction
13 - 15 years: 25 %  reduction
on the normal daily rate.

Child's bed/cot
€ 15,- per day

Single supplement
€ 20,- per day

Pets
Your four legged family members are welcome with us, we charge € 15,- per day ( without feed)

Any necessary extra cleaning requirements will be added to your invoice. In consideration for our other guests we regret that pets are not allowed in the restaurant area.

Arrival and departure

Arrival from 14.00 hours
Departure by 11.00 hours

Premature departure

In the case of a premature departure we charge 80% of our listed price

Delayed departure

If you should wish to keep your room after 10.30 hours and this is possible we charge 50% of the daily rate.

Our cancellation policy

Sometimes life happens as we don’t expect it – unfortunately! We also were caught by the situation and were forced to close. Now we are all fully motivated, optimisitc and very much looking forward to welcoming our guests!

We realise however that the situation is not easy and in order for you to plan your holiday with as much as safety as possible these are our new cancellation conditions:

We are now offering free cancellation for whatever reason up to 7 days before arrival for all existing and new bookings for summer 2021. Please contact us if you have any questions.

Cancellation Insurance

We recommend a travel and cancellation insurance.

Method of payment

Cash, EC Card, Visa or Master card are accepted. We charge the normal bank charges for deposit payments.

Rates

Our prices are calculated according to the different room types and the current occupancy. This flexible room charge system enables us to reward those guests that book early.

Our rates are per person and day and include our Grosslehen inclusive arrangement, plus the regional daily local tax (at present € 2,80 per person and day for guests as from 16 years). In the case of package deals the rates are per person and package (unless otherwise stated) plus the regional daily local tax (at present € 2,80 per person and day as from 16 years)

Short Stay supplement

10% of the total price

Other

The Terms and Conditions of the hotel industry  apply .
Please contact us personally for any special queries or requests
For our loyal, returning guests we offer a reduction of 10%
All our Special offers are valid according to occupancy
On appearance of a new one the previous rates list looses its validity.
We reserve the right to change the prices, writing errors, or offers.
Please contact us at any time!

Chalets